A comprehensive review of the following areas must be conducted for both Lending and Servicing and must be brought into compliance with CFPB Standards

CFPB Preparation

A comprehensive review of the following areas must be conducted for both Lending and Servicing and must be brought into compliance with CFPB Standards:

  • Policy & Procedures
  • Controls
  • Complaints
  • Process Flow
  • Regulatory Compliance – State and Federal
  • Quality Assurance Measures
  • Quality Control Measures
  • Annual Independent Review